We offer optional coverage that can pay for some or all of your car rental charges. Simply check your policy or contact your claims representative to see how your coverages apply. Even if you're not covered for car rental charges, your claims representative can help you find a rental vehicle and offer you a discount. Car insurance claims are easy to file.
Our Progressive representatives help you through the process and ensure that your repairs are handled quickly and efficiently. We're working hard to get you back on the road as soon as possible. We make it easy to file your car insurance claim in a short time. In addition, you can track your claims process online or through our mobile application.
Once you submit the request, a claims representative begins the process as soon as possible. Whether you report your claim over the phone or online, you can follow the progress of your claim in real time online or through our mobile app. Regardless of who is at fault, it's a good idea to inform your car insurance company that an accident has occurred. Keep in mind that you decide whether to file a car insurance claim with your insurance company or with the other driver's insurer.
You can also file a car insurance claim without filing a police report. Your insurer generally only needs basic information about the accident to open a claim, including any photographs you've taken of the damage. You will be assigned a claims representative who will assist you during the claims process. If you are not insured by Progressive or are a Progressive customer without logging in to your account, you can report or view an existing claim here.
Filing a car insurance claim can be a difficult process, and you're not the only one with questions about how things work. This information is not an insurance policy, does not refer to any specific insurance policy, and does not modify any provision, limitation or exclusion that is expressly stated in any insurance policy. Use this car accident checklist to help you discuss the steps to take after a car accident and ensure that you have everything you need to file a claim.